Data Protection

23baje's Privacy Policy — Your data is safe with us

We respect your personal information and protect it with the highest level of security. This Privacy Policy explains what data we collect, why we collect it, and how it is used.

Last Updated: January 2026
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All your data is protected by military-grade encryption. Your information is never sold to any third party.

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Our Commitment

Privacy Core Security Principles

Every piece of information you share with 23baje is stored and managed under strict security protocols.

Data Encryption

All your personal and financial information is protected by SSL 256-bit encryption. No third party can ever access your data.

No Data Selling

23baje never sells your personal information to advertisers or third parties. Your data is used solely to improve the services we provide to you.

User Controls

You have the full right to view, correct, and delete your own data. Contact our support team at any time to exercise these rights.

Secure Data Storage

All data is stored on secure servers and audited regularly. Multiple layers of security are in place to prevent unauthorized access.

Cookie Transparency

We are fully transparent about our use of cookies. You are informed about which cookies are in use and why, with the option to disable them if you choose.

Marketing Controls

You can opt out of promotional messages at any time. No marketing communications are sent without your consent.

Important note: This Privacy Policy applies to all services on the 23baje platform. By using our website or app, you are considered to have agreed to this policy.

1. Introduction

23baje is a trusted online gaming platform built for Bangladeshi users, offering a safe and enjoyable gaming experience. Your privacy is our top priority. This Privacy Policy explains in detail how 23baje collects your personal information, what it is used for, and how it is kept secure.

We believe transparency is the foundation of trust. That is why this Privacy Policy is written in plain language — so you can clearly understand exactly what is done with your data. If you have any questions, our support team is available at any time.

By creating an account, playing games, making a deposit, or using any service on 23baje, you agree to this Privacy Policy. We may update this policy at any time and will notify you in advance of any significant changes.

2. What Information We Collect

23baje only collects information that is necessary. We do not gather data beyond what is needed, and we respect your privacy. Below is a detailed list of the information we collect:

Information Collected at Registration

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • User-selected username and password (stored in encrypted form)
  • Country and city of residence

Information collected for KYC verification

  • Copy of national ID or passport
  • Proof of address (where applicable)
  • Selfie or Photo (for identity verification)

Automatically Collected Information

  • IP address and device type
  • Browser information and operating system
  • Traffic Sources & Page Visit Data
  • Gaming history and transaction records
  • Cookies and session data

23baje never stores your full bank account number or complete card details. All payment information is held securely by our payment partners in compliance with PCI DSS standards.

3. How We Use Your Information

23baje uses collected data strictly for defined purposes. We never use your information unnecessarily or for anything you are not aware of.

Data Type Purpose of Use Legal Basis
Identity Information Account creation and KYC verification Contract Compliance
Contact Information Sending Support, Notifications & Verification Codes Legitimate Interest
Transaction Information Payment Processing and Fraud Prevention Legal Obligation
Gaming history Responsible Gaming Monitoring User Protection
Device Information Security Verification and Service Improvement Legitimate Interest
Cookie data Site Experience Improvement & Analytics Consent

4. Data Sharing & Disclosure

23baje never sells your personal information. In certain limited circumstances, some data may be shared with trusted third parties — always in your interest and under strict confidentiality agreements.

When your information may be shared

  • Payment Processors: Only the financial information necessary to complete a transaction.
  • KYC Partner: Identity verification conducted through secure channels.
  • Legal Authority: As required by court order or government directive.
  • Fraud Prevention: With security partners to prevent unlawful activity.
  • Technology Partners: Technology service providers for platform operations.

Our commitment: All third parties with whom data is shared are bound by our strict privacy agreements. They are not permitted to use your data for any other purpose or share it with anyone else.

5. Cookie Policy

Cookies are small text files stored in your browser. 23baje uses cookies to enhance your experience and keep the platform running smoothly. We use four types of cookies:

  • Essential cookies: Essential for login sessions and security. These cannot be disabled.
  • Functionality cookies: Remembers your preferences and language settings.
  • Analytics Cookies: Collects site statistics to help improve our services.
  • Marketing Cookies: Helps display relevant offers. You can turn these off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect how the platform functions.

6. Data Security Measures

23baje uses industry-leading technology and processes to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

  • SSL 256-bit TLS encryption on all data transfers
  • Passwords stored using bcrypt hashing — never in plain text
  • Two-Factor Authentication (2FA) Feature
  • Automatic alerts for suspicious login attempts
  • Database firewall and regular security scans
  • Internal data access is restricted to authorized personnel only

In the event of a data breach, we are required to notify affected users and the relevant regulatory authorities within 72 hours.

7. Your Privacy Rights

As a 23baje user, you have full rights over your own data. We respect these rights and are here to help you exercise them.

Right to Access Data

To find out what information we hold about you, simply submit a request. We will provide a full summary within 30 days.

Right to Correct Data

If any of your information is incorrect, you can request a correction. We will update it as quickly as possible.

Right to Delete Data

After closing your account, you may request deletion of any data that is no longer necessary. Information required for legal compliance will be retained for the minimum period required.

Right to Object to Processing

You have the full right to object to the use of your data for marketing or any specific purpose.

To exercise any of these rights, contact our support team. We will respond to your request within 30 days. In complex cases, this period may be extended by a further 30 days.

8. Data Retention Period

23baje does not retain data longer than necessary. All information is stored while your account remains active. After your account is closed:

  • Financial transaction records are retained for 5 years in accordance with legal obligations.
  • KYC documents are retained for a specified period in accordance with regulatory requirements.
  • Gaming history and logs are retained for a maximum of 2 years.
  • Marketing data is deleted immediately upon account closure.
  • Inactive accounts are automatically archived after 3 years.

9. Information of Minors

23baje strictly prohibits registration by anyone under 18. We do not knowingly collect or process data from minors. If we become aware that a minor's information has been collected inadvertently, that data and the associated account will be closed immediately.

A note for parents: if your child has shown interest in online gaming, please refer to our Responsible Gaming Visit the page.

10. Changes to the Privacy Policy

23baje reserves the right to update this Privacy Policy as needed. When significant changes are made, we will notify you in the following ways:

  • On-site notification displayed on the website
  • Sending messages to the registered email
  • Acceptance prompt on next login

Continued use of the platform after any changes takes effect means you have accepted the updated policy. We recommend checking this page periodically to stay informed of any updates.

Contact Us: For any questions or concerns about our Privacy Policy, please reach out to our support team. We're available 24/7 and ready to help with any issue you may have.

For users aged 18 and above only. Please gamble responsibly.

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Your data is protected — sign up now 23bajeJoin

Now that you know our Privacy Policy, go ahead and open an account with confidence and enjoy a world-class gaming experience.

Registration is completely free. For users aged 18 and above. Please gamble responsibly.

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